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Customer Service Lead Agent

Company: Mommy Jobs Online
Location: Chicopee
Posted on: October 3, 2019

Job Description:

Mommy Jobs Online (mommyjobsonline.com) is now seeking Customer Service Lead Agents to join our group of dedicated team members and help bring more flowers to more people! The position is an entry-level customer service position. Opportunity to grow with company, into unique role based on skills and interest! Job Responsibilities Use remote access application to access customers computer for tech assistance Assist customers with tech issues with their website, point of sale, and proposal software via phone and chat Work closely with team (Customer Service, Product Management, Engineering) to identify and resolve customer issues Job Key Skills Exceptional spoken and written communication ability Comfortable learning and working with new technologies Some experience with basic computing e.g. printer setup, remote support Enjoy working with people Highly organized Familiarity with florist industry, spent some time working in a flower shop a plus but not required! Pay: $12.00 - $20.00 Hourly / Negotiable To Become An Agent Apply at www.mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLAMY when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Chicopee , Customer Service Lead Agent, Sales , Chicopee, Massachusetts

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