ChicopeeRecruiter
the smart solution for Chicopee jobs

Reservation Sales Agent / Cruise Line Reservationist

Company: MJOL Jennifer Agnew
Location: Chicopee
Posted on: April 14, 2019

Job Description:

We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time. Our cruise lines mission guides our business to deliver once-in-a-lifetime experiences for our guests, care for our employees, remain stewards of the environment and operate in partnership with the people and organizations in the communities in which we do business. Our Corporate Team supports a fleet of 14 modern classic ships offers more than 500 sailings a year visiting all seven continents. PRIMARY FUNCTION: As a Work at Home Reservation Sales Agent, you will respond to a variety of inbound calls from Travel Professionals and consumers. You will utilize your superior customer service skills to build rapport, recommend and book cruises, Land and Sea Journeys, and options. Be a knowledgeable resource for travel professionals and consumers. Provide quality customer service on all calls. Maintain department's telephone service level goals. In this position, selected candidates will train and work from home. RESPONSIBILITIES: Apply professional customer service techniques in assisting travel professionals with the sale and booking of cruises and Land and Sea Journeys. Be a motivated self-starter, with the ability to achieve personal goals and support departmental objectives Provide superior customer service, answer all questions and be a knowledgeable resource for travel professionals and consumers. Proactively assist travel professionals and consumers with problems that might occur on a reservation and work across departments to provide seamless resolution. Provide customers accurate information consistent with department standards, document customer information, recap itinerary and advise of correct terms and conditions Any special projects as directed by the Supervisor or Manager of Reservations. REQUIREMENTS: Must have access to high speed broadband internet for business line connection. Must also have dedicated, quiet workspace in place of residence. Provide quality customer service on all calls Self-motivated by personal performance, self-starter and quick learner Ability to work independently and meet performance metrics, adherence and availability requirements Excellent communication and listening skills required Outstanding problem solving and decision making skills Must be detail oriented with excellent organizational skills Proficiency with Microsoft Office products, Outlook, website navigation and performance of key word searches, ability to distinguish colors in reservations computer system Previous sales or customer service experience required. Preferably in the travel or hospitality industry Flexibility of scheduling to work overtime, evenings until 7pm and weekends required. Schedule remains subject to change on a permanent or temporary basis should business needs require Benefits Time off benefits - 8 paid holidays, paid vacation and paid sick time Travel " Generous Cruise and Travel Privileges for you and your family Health - Complete benefit plans including medical, dental, vision and flexible spending accounts Wellness - Health and wellness programs include discounted health benefits and memberships Tuition Reimbursement - Up to 80% with a maximum of $2000 per fiscal year 401(k) - Company match of 33% on employees first 6% contribution with 100% vesting after 4 years of service Profit Sharing Plan - Eligible after 1 year of service Employee Stock Purchase Plan " Discount on Corporation stock Training - In-house Discover University courses on professional development Rewards & Incentives - Employee Recognition and Reward Programs; rideshare, financial commuter incentives; special employee discounts for local venues, banking services and retail stores Pay: $16.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: MJOL Jennifer Agnew, Chicopee , Reservation Sales Agent / Cruise Line Reservationist, Sales , Chicopee, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Tire Sales & Installation Team Member Job
Description: BJ's Wholesale Club was the first retailer to introduce the warehouse club concept in the northeastern United States. Today, we're a multibillion dollar operation with more than 200 clubs in 16--states (more...)
Company: BJ's Wholesale Club, Inc.
Location: Dedham
Posted on: 04/26/2019

Health Insurance Agent - 1000s for free qualified leads, 100
Description: On-Demand--Health Insurance Agent - work when where you want, free leads through your platform access Contract Health Insurance Agent - work when where you want, we generate thousands of free leads (more...)
Company: Assurance
Location: South Hamilton
Posted on: 04/26/2019

Health Insurance Agent - No desk/agency fees, no door-to-door
Description: Health Insurance Agent - No desk/agency fees, no door-to-door On-Demand Health Insurance Agent - work when where you want, free leads through your platform access Contract Health Insurance Agent - (more...)
Company: Assurance
Location: Medford
Posted on: 04/26/2019


Life Insurance Agent (Remote) - No marketing costs
Description: Join ASSURANCE, and access our leading edge insurance selling platform as an independent, licensed agent.Ours is the first and only platform to pair top insurance agents with data-driven technology to (more...)
Company: Assurance
Location: Boston
Posted on: 04/26/2019

Health Insurance Agent - No desk/agency fees, no door-to-door
Description: Health Insurance Agent - No desk/agency fees, no door-to-door On-Demand Health Insurance Agent - work when where you want, free leads through your platform access Contract Health Insurance Agent - (more...)
Company: Assurance Wireless
Location: Boston
Posted on: 04/26/2019

Seasonal Sales Teammate - Prudential, MA
Description: Under Armour Retail is seeking a brand passionate Sales Associate.-- The Sales Associate is responsible for individual sales performance.-- By maintaining a working knowledge of all Under Armour products, (more...)
Company: Under Armour, Inc.
Location: Boston
Posted on: 04/26/2019

Sales and Management Trainee
Description: Empower your future at U.S. Electrical Services, Inc. br br USESI is the country s largest independent electrical wholesale distributor comprised of 10 regional businesses, over 100 years of experience, (more...)
Company: U.S. Electrical Services, Inc.
Location: Wilmington
Posted on: 04/26/2019

Sales Development Representative
Description:
Company: AZIMA
Location: Woburn
Posted on: 04/26/2019

At Home Customer Service Agent
Description: We are looking for Full and Part Time Customer Service Brand Agents to work from home No experience is required for this opportunity - we provide fully paid training Our Home Agents have ideal work (more...)
Company: Mommy Jobs Online
Location: Weymouth
Posted on: 04/26/2019

Part - Time Sales Lead - Prudential, MA
Description: Under Armour is the chosen brand of this generation of athletes... and the athletes of tomorrow. We're about performance - in training and on game day, in blistering heat and bitter cold. Whatever the (more...)
Company: Under Armour, Inc.
Location: Boston
Posted on: 04/26/2019

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Chicopee RSS job feeds