ChicopeeRecruiter
the smart solution for Chicopee jobs

Seasonal Partner Services Representative (Remote)

Company: Mommy Jobs Oline
Location: Chicopee
Posted on: March 14, 2019

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities: Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What is in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLTASHIMA on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Oline, Chicopee , Seasonal Partner Services Representative (Remote), Sales , Chicopee, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Sales Consultant
Description: Position Summary: The Sales Consultant will play a key role in selling industry leading solutions into new markets and geographies. This is a critical role in helping ECI achieve continued growth and (more...)
Company: Eze Castle Integration
Location: Boston
Posted on: 03/21/2019

Enterprise Sales Representative
Description: Looking for an innovative, high-growth company in one of the hottest segments of the security market Come join our team at Veracode We are seeking a high energy Inside Sales Representative to actively (more...)
Company: Veracode
Location: Burlington
Posted on: 03/21/2019

Customer Service/Sales
Description: Job DescriptionPosition Purpose: br Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates
Company: Home Depot
Location: Everett
Posted on: 03/21/2019


Retail Car Sales Representative
Description: The Retail Car Sales Representative serves customers by helping them select a vehicle that meets their needs and wants in a professional and friendly manner. Essential duties and responsibilities, shown (more...)
Company: Avis Budget Group
Location: East Boston
Posted on: 03/21/2019

Patient Business Representative / 40 hours / Days / BWH Patient Financial Services
Description: The Patient Business Representative PBR is a great opportunity for a new graduate. The PBR functions as a financial counselor and registrar and is responsible for the in-depth evaluation of financial (more...)
Company: Brigham & Women's Hospital(BWH)
Location: Boston
Posted on: 03/21/2019

Call Center Agents
Description: We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government (more...)
Company: Mommy Jobs Online
Location: Lowell
Posted on: 03/21/2019

AVON Independent Sales Representative (Part-Time) (Marshfield,MA)
Description: Work how you'd like and where you'd like, make your own schedule.It doesn't matter if you come from Customer Service, Accounting, Marketing, Administrative or any other field or if you are just looking (more...)
Company: Avon
Location: Marshfield
Posted on: 03/21/2019

Technical Sales Specialist, Stem Cell - Remote, MA
Description: Job Description When you're part of the team at Thermo Fisher Scientific, you'll do important work, and you'll be valued and recognized for your performance. With talented managers and inspiring coworkers (more...)
Company: Thermo Fisher Scientific
Location: Boston
Posted on: 03/21/2019

Independent Beauty Sales Consultant
Description: Shasmi Beauty is now hiring Independent Beauty Sales Consultants. Work from home or remotely online. Earning Potential: 40k- 150k/yr. Flexible hours and create your own work schedule Job Overview: https://shasmibeauty.com/beauty-sales-consultants/ (more...)
Company: Mommy Jobs Online
Location: Marlborough
Posted on: 03/21/2019

Sales / Design Consultant
Description: If you are an energetic, fashion oriented individual who is driven by financial success, unlimited Career Growth and enjoys working with customers The Tile Shop WANTS YOU APPLY TODAY br br br (more...)
Company: The Tile Shop, Inc.
Location: Natick
Posted on: 03/21/2019

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Chicopee RSS job feeds