Head of Commercial Excellence
Company: Mercury Hampton Ltd
Location: Boston
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Head of Commercial Excellence
Boston, MA To $230,000 Bonus Exceptional Benefits Are you ready to
be the architect of commercial success? Join this business as a
Head of Commercial Excellence and lead the transformation of how
they deliver exceptional results across the Americas. This isn't
just another sales role - it's your opportunity to build, innovate,
and scale commercial strategies that drive real business impact.
What Makes This Role Extraordinary? Drive Strategic Impact: Own the
complete commercial excellence agenda, from developing cutting-edge
training programs to implementing sales force effectiveness
initiatives that directly boost revenue and margins. Shape Customer
Experience: Design and implement strategies that enhance every
customer touchpoint, using data-driven insights to create
exceptional experiences that drive loyalty and growth. Be a
Commercial Innovator: Own the implementation of Salesforce systems,
tender management processes, and contract lifecycle optimisation -
becoming the go-to expert for commercial excellence. Mission? Where
Strategy Meets Execution. Commercial Training Excellence: Partner
with leadership to create comprehensive development programs that
transform sales team effectiveness Design tailored content
addressing real market challenges Monitor and optimise training
impact through data-driven assessments Sales Force Effectiveness:
Bridge sales teams and cross-functional departments Analyse
performance metrics to uncover insights that drive measurable
improvements Facilitate strategic planning aligned with business
objectives Contract & Tender Management: Manage complete contract
lifecycle with precision and commercial acumen Lead high-stakes
tender submissions with legal, finance, and product teams Drive
compliance improvements that enhance business performance
Customer-Centric Growth: Develop strategies that enhance customer
experience at every commercial touchpoint Leverage NPS data to
drive meaningful improvements Create lasting customer relationships
that fuel sustainable growth What Will You Bring? Bachelor's degree
in business, Marketing, or related field (MBA preferred) 7 years
commercial excellence experience with proven training and sales
coordination success Track record of leading initiatives that drive
measurable sales performance improvements Strategic thinking with
exceptional analytical abilities Outstanding communication and
influence skills across all organizational levels Proficiency with
modern sales technology and change management expertise Your
Mindset? Passion for developing talent and building high-performing
teams Ability to thrive in fast-paced environments while managing
multiple priorities International perspective with willingness to
travel (10-15%) Why This Opportunity is Different? Influence
commercial strategies making tangible improvements in each market
Work directly with senior commercial leadership with exposure to
strategic decision-making Implement cutting-edge commercial tools
and systems positioning the business for future success Exceptional
visibility and growth opportunities within a dynamic, international
organisation Join a team committed to building a culture of
commercial excellence Ready to Excel? This is more than a job -
it's your platform to shape the future of commercial excellence.
You'll work with passionate teams, cutting-edge technology, and
global markets while building capabilities that drive sustainable
business growth. Want to be a part of this? If you have the
entrepreneurial spirit and passion this position requires then get
in touch now. To apply, click on the apply button below, contact
Richard York , or call the Mercury Hampton office directly on 0044
1925 937311.
Keywords: Mercury Hampton Ltd, Chicopee , Head of Commercial Excellence, Sales , Boston, Massachusetts
