Counter Sales Associate
Company: Johnstone Supply, The Balsan Group
Location: Albany
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Are you passionate about
customer service and thrive in a fast-paced environment? Johnstone
Supply | The Balsan Group is seeking a motivated Counter Sales
Representative to join our team. In this role, you’ll be the face
of our branch—providing exceptional service to customers at the
counter and over the phone while helping ensure a smooth daily
operation. Why You’ll Love Working With Us: ? Competitive Base
Salary Performance Bonuses ? Health, Dental, and Vision Coverage ?
401(k) with Company Match ? Paid Holidays & Generous PTO ? Growth
Opportunities & Career Advancement ? Supportive, Team-Oriented Work
Environment Your Day-to-Day: Counter Sales Responsibilities Greet
and assist walk-in customers and handle incoming calls
professionally Provide accurate product information, pricing, and
availability Process sales orders, returns, and warranties
efficiently Maintain a clean, organized counter area and showroom
Stay current on new products and industry trends Additional Support
Assist with warehouse or delivery tasks as needed to support branch
operations You’re a Great Fit If You: ?? Have experience in counter
sales or customer service (HVAC/R experience a plus) ?? Possess
strong communication and interpersonal skills ?? Are comfortable
working in a team-based environment ?? Are proficient with POS
systems and basic computer applications ?? Hold a valid driver’s
license with a clean driving record ?? Can lift up to 75 lbs and
assist with occasional physical tasks Why Join Us? This is a great
opportunity to grow your career in the HVAC/R industry with a
company that values customer service, teamwork, and professional
development. At Johnstone Supply | The Balsan Group, you’ll make a
direct impact supporting our customers and your branch team.
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Keywords: Johnstone Supply, The Balsan Group, Chicopee , Counter Sales Associate, Sales , Albany, Massachusetts
