VP, Sales Process Excellence

Company: Clean Harbors
Location: Norwell
Posted on: May 11, 2025

Job Description:

The Vice President of Sales Process Excellence will lead the transformation and optimization of our end-to-end sales processes. This executive will partner closely with Sales Leadership, Operations, and Marketing to drive scalable and efficient sales processes that improve performance, productivity, and customer experience. This role is critical in shaping how we sell by ensuring our methodologies, systems, and execution are best-in-class and aligned to our growth goals.

Will consider candidates throughout the United States.

Clean Harbors (NYSE: CLH) is North America's leading provider of environmental and industrial services. The Company serves a diverse customer base, including a majority of Fortune 500 companies. Its customer base spans a number of industries, including chemical, energy and manufacturing, as well as numerous government agencies. These customers rely on Clean Harbors to deliver a broad range of services such as end-to-end hazardous waste management, emergency spill response, industrial cleaning and maintenance, and recycling services. Through its Safety-Kleen subsidiary, Clean Harbors also is North America's largest re-refiner and recycler of used oil and a leading provider of parts washers and environmental services to commercial, industrial and automotive customers. Founded in 1980 and based in Massachusetts, Clean Harbors operates in the United States, Canada, Mexico, Puerto Rico and India. For more information, visit www.cleanharbors.com .

Clean Harbors offers all eligible employees a comprehensive benefits package including:

• Competitive annual salary
• Opportunities for growth, development and internal promotion
• Health, Dental and Life Insurance
• 401k, tuition reimbursement, and paid time off
• Company paid certifications, licenses and training
  
  Responsibilities
  
  
  • Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times.
  • Sales Strategy & Customer Impact: Create cross-functional sales strategies and processes to drive both customer satisfaction and sales revenue. Align sales process improvements with buyer journey insights and field feedback. Collaborate with Sales Teams, Sales Operations, Product, and Marketing to ensure the voice of the customer is embedded in every stage of the sales cycle.
  • Sales Process Design & Optimization: Design, implement, and continuously refine best-in-class sales processes and methodologies across the sales lifecycle (from lead to close and beyond). Ensure consistent execution across geographies, segments, and teams.
  • Sales Performance & Productivity Enablement: Partner with Sales Teams to embed processes into onboarding, training, and ongoing coaching. Create cross-functional sales strategies and processes to drive customer satisfaction and sales revenue. Identify bottlenecks and friction points in the sales cycle and lead cross-functional initiatives to resolve them.
  • Data-Driven Insights & Continuous Improvement: Develop and track KPIs to measure sales process efficiency and effectiveness. Lead ongoing process diagnostics and improvement initiatives using data analytics, field feedback, and industry benchmarks.
  • Technology & Tool Alignment: Collaborate with SalesOps, CRM teams, and IT to align tools and systems (e.g., Salesforce, forecasting tools, etc.) with optimized processes. Drive adoption and usability of sales technologies and workflows.
  • Strategic Cross-Functional Collaboration: Work closely with Customer Success, Product, Marketing and Operations to ensure process alignment and a seamless buyer journey. Influence GTM strategy with insights on how sales processes impact pipeline conversion and revenue predictability.
  • Other duties as assigned.
    
    Qualifications
    
    
    • Bachelor's Degree in Business Administration, Science, Engineering or related required.
    • 10-15 years of related experience. Alternative combinations of education and experience may be accepted in lieu of degree.
    • 10+ years in Sales Operations, Sales Excellence, or Revenue Transformation, with at least 5 years in a senior leadership role.
    • Strong understanding of modern sales methodologies (e.g., MEDDPICC, Challenger, Solution Selling).
    • Deep experience with CRM systems (especially Salesforce) and sales enablement platforms.
    • Proven track record of designing and scaling sales processes in high-growth B2B environments.
    • Exceptional cross-functional leadership and communication skills.
    • Change management expertise with a bias for action and results.
    • Ability to travel 25-50%.
      
      Clean Harbors is an equal opportunity employer. We do not discriminate against applicants due to race, ancestry, color, sexual orientation, gender identity, national origin, religion, age, physical or mental disability, veteran status, or on the basis of any other federal, state/provincial or local protected class.
      
      Clean Harbors is a Military & Veteran friendly company.
      
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Keywords: Clean Harbors, Chicopee , VP, Sales Process Excellence, Sales , Norwell, Massachusetts