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Customer Service Representative

Company: Staffing Now
Location: Chicopee
Posted on: November 19, 2021

Job Description:

Staffing Now has an immediate opening for a Customer Service Rep:* Minimum of 3 years' experience in a Customer Service related position.* Exceptional attention to detail a must.* Experience with incoming and outgoing phones.* Proven work history in making outgoing (Sales-Cold) calls.* Experience entering quotes and orders.* Knowledge of MS Office a must.* Knowledge of cutting tools for CNC machining a plus but not required.* Must be a team player* Bi-Lingual Spanish but not a requirementThis position will be responsible for the following:* Answering incoming phone calls* Entering quotes and orders into our SAP Business One system* Following up on Quotes* Making outgoing business development calls* Entering and maintaining information into Sales Force* Greeting Visitors* Process RMA's* Communication with outside vendors* Communication with customers outside the United States* Participate in Bi-Weekly Sales MeetingsThis position is a 40hr a week position. Hours will be Monday-Friday from 8am-5pm. Candidate will also get a one hour lunch break.

Keywords: Staffing Now, Chicopee , Customer Service Representative, Sales , Chicopee, Massachusetts

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