ChicopeeRecruiter Since 2001
the smart solution for Chicopee jobs

INBOUND TRAVEL CONSULTANT

Company: Mommy Jobs Online
Location: Chicopee
Posted on: June 30, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLAlice on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Chicopee , INBOUND TRAVEL CONSULTANT, Professions , Chicopee, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL-A Flatbed Truck Driver
Description: CDL-A OTR FLATBED TRUCK DRIVER JOBS br br Get Flexible Home Time Earn More Like 1,200 Weekly Pay br br Roehl Transport is seeking experienced CDL-A OTR flatbed truck drivers to haul general (more...)
Company: Roehl Transport
Location: East Providence
Posted on: 07/22/2019

Local CDL B Truck Drivers - Home Daily!. - East Providence
Description: Party Rental Ltd. is now hiring Local CDL B Truck Drivers in Franklin, MA What We Offer: 1,500 Sign On Bonus Competitive Pay Great Benefits Package: Health, Medical, Dental, VisionLife Insurance401k (more...)
Company: Party Rental
Location: East Providence
Posted on: 07/22/2019

Regional CDL A Truck Drivers - $2,500 Sign On Bonus!.
Description: Werner Enterprises is now hiring Regional CDL A Dedicated Truck Drivers What We Offer:Drivers earn an average of 73,000 Home Weekly 2,500 Sign On Bonus Dedicated Route Driver Unload
Company: Werner Enterprises
Location: East Providence
Posted on: 07/22/2019


Hiring Lease Purchase CDL A Truck Drivers - Competitive Pay and Great Benefits!. (Rumford)
Description: Our top drivers earned 180,000 in 2017DRY VAN DIVISIONPay is 72 plus 100 fuel surcharge- 2.00 per mile average including FSCDispatched from Valparaiso, INRuns only east of the Mississippi River/Also, (more...)
Company: Star Freight
Location: East Providence
Posted on: 07/22/2019

Local CDL B Truck Drivers - Competitive Pay - Home Daily!. - East Providence
Description: Party Rental Ltd. is now hiring Local CDL B Truck Drivers in Franklin, MA What We Offer: 1,500 Sign On Bonus Competitive Pay Great Benefits Package: Health, Medical, Dental, VisionLife Insurance401k
Company: Party Rental
Location: East Providence
Posted on: 07/22/2019

Local CDL B Truck Drivers - $1,500 Sign On Bonus!.
Description: Party Rental Ltd. is now hiring Local CDL B Truck Drivers in Franklin, MA What We Offer: 1,500
Company: Party Rental
Location: East Providence
Posted on: 07/22/2019

Owner Operator CDL A Truck Driver - Earn $260k Per Year!. (White Plains)
Description: OTR Dry Van and Flatbed Positions Available Owner Operators: 3500 to 4500 per week depending if driving flatbed or dry van.Gross over 260k per year80 of LinehaulOur drivers typically run between 2500 (more...)
Company: Forward Freight Systems
Location: White Plains
Posted on: 07/22/2019

CDL A Truck Drivers - $3,000 Sign on Bonus!. (White Plains) - Koch Trucking Inc Marine
Description: Join Koch's Elite Fleet: No Flatbed or Specialized Experience Required, We'll Train You No flatbed or specialized experience required, but you must have at least 12 months of driving experience to qualify. (more...)
Company: Koch Trucking Inc Marine
Location: White Plains
Posted on: 07/22/2019

Hiring Owner Operator Truck Drivers to Run East of the Mississippi - Call or Apply Today!. (Troy)
Description: Our top drivers earned 180,000 in 2017DRY VAN DIVISIONPay is 72 plus 100 fuel surcharge- 2.00 per mile average including FSCDispatched from Valparaiso, INRuns only east of the Mississippi River/Also, (more...)
Company: Star Freight
Location: Troy
Posted on: 07/22/2019

CDL-A Truck Driver - Dedicated - Top Paying Route!
Description: CDL-A DEDICATED TRUCK DRIVER JOBS br Dedicated Customer Freight Thrive With The Power Of Red br Apply today for one our many CDL-A Dedicated Truck Driver Job opportunities for top pay and weekly (more...)
Company: Roehl Transport
Location: White Plains
Posted on: 07/22/2019

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Chicopee RSS job feeds