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Flooring Sales and Design Consultant

Company: Baystate Rug & Flooring
Location: Chicopee
Posted on: June 25, 2018

Job Description:

Job DescriptionBayState Rug and FlooringFlooring Sales and Design ConsultantPosition: Flooring Sales and Design Consultant Location: Chicopee, MABayState Rug is a locally owned flooring company with locations in Chicopee and East Longmeadow. They are family owned, values based and purpose driven business.Their purpose is to develop relationships, that create customers for life.The position of Flooring Sales and Design Consultant combines the functions of Sales, Customer Service and Design Consultant.This position requires an individual to interact with customers and assist them in making flooring and window treatment product choices according to their individual needs. The customer interaction could occur in one of our showrooms, in the customer’s home, at home shows or in the community. The objective is to provide a superior experience utilizing design and flooring advice that will enable the customer to make a purchase that will create a lifelong relationship with BayState Rug.Not only great people and selling skills are required for success, but also extensive product and design training is key. Possessing personal organizational skills insures delivery of superior experiences beyond the customers’ expectations. Personal networking within local community activities and the local business community will provide greater sales opportunities. Nights and weekends are regular business hours for Capitol Carpet and Tile.Qualities needed to possess as an individual to work for BayState Rug.Self-motivated and driven to excelUtilizes the skill of empathy for greater understanding of the customers needs A relentless desire for continuous learningA team playerPersonal accountability, accuracy and timelinessComputer/Internet savvy and some understanding of social networkingAlthough not an all-inclusive list, the following are some of the duties and expectations for this position:

  • Greet customers and determine their flooring wants and needs.
  • Visit the customer’s home to greater determine the scope and potential of the project.
  • Be fully knowledgeable of the attributes, benefits and warranties of all the products wecarry.
  • Timely delivering customer service experiences that exceed the customer’sexpectations.
  • Properly completing the sales write up process to insure an installation experience thatagain exceeds the customer’s expectation.
    • Building client relationships.
    • Networking regularly and prospecting for new business.
    • Maintain showroom by keeping samples and displays neat, current, and clean.
    • Working with all BayState Rug employees and representatives to achieve superiorcustomer experiences.
    • Expanding knowledge of sales strategies and product knowledge.
    • Using computer systems to maximize the resources of BayState Rug.
    • Daily learning of new selling skills, product knowledge, product use and design trends.
    • Gaining customer commitment.Company DescriptionBayState Rug is a locally owned flooring company with locations in Chicopee and East Longmeadow. They are family owned, values based and purpose driven business.Their purpose is to develop relationships, that create customers for life.

      Keywords: Baystate Rug & Flooring, Chicopee, Flooring Sales and Design Consultant, Professions, Chicopee, Massachusetts

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