Biomedical Engineer (Application Consultant)

Company: Brainlab Ltd.
Location: Boston
Posted on: May 18, 2025

Job Description:

Job Responsibilities

• Conduct on-site clinical evaluations for new and existing customers to demonstrate the use of products and services, increasing the frequency and quality of IGS (Image Guided Surgery) product usage.
  
• Provide on-site consulting, guidance, and assistance to physicians and operating room personnel by evaluating options and problem-solving during surgery to maximize efficiency and usage.
  
• Lead installations and establish functionality at new and existing customer sites.
  
• Educate and train physicians and hospital personnel, including operating staff, Radiology, Central Sterile Processing, Biomedical, and Information Technologies staff, on the use of surgery products and services.
  
• Utilize engineering expertise to contribute to quality improvement by recommending product modifications.
  
• Act as the primary customer liaison, maintaining site visits and regular contact to assess satisfaction and usage levels, and working to increase revenue through sales of service contracts, spare/wear parts, upgrades, etc.
  
• Collaborate with the Account Manager to evaluate customer opportunities and develop sales projects.
  
• Resolve product issues through detailed analysis and engineering expertise.
  
• Stay informed about new developments related to Brainlab and competitive surgery products through ongoing training and research.
  
• Attend annual surgery continuing education and maintain product knowledge.
  
• Promote surgery products and services at trade shows to surgeons.
  
• Maximize customer satisfaction.
  
• Perform other duties as required.
  
• Travel approximately 50% or more.
  
• Salary Range: $70,000 - $80,000.
  
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Keywords: Brainlab Ltd., Chicopee , Biomedical Engineer (Application Consultant), Professions , Boston, Massachusetts