ChicopeeRecruiter
the smart solution for Chicopee jobs

Customer Solutions Tech Support-WORK FROM HOME

Company: Mommy Jobs Online
Location: Chicopee
Posted on: October 28, 2018

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLAMBER3250 on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160. Related Keywords: Make Money From Home, Work From Home Job Board, No Fees To Join Work From Home, Free Jobs To Work From Home, Mommy Jobs Online, Jobseeker On Board, Shazzy Jobs, Data Entry Jobs, Part Time Data Entry Jobs, Full Time Data Entry Jobs, Data Entry Clerk, Work From Home, Work At Home Jobs, Call Center, Customer Service, Paid Surveys, Make Money Online, Find Legitimate Jobs At Home, Affiliate Program, Be Your Own Boss, Customer Service Jobs At Homes, Find Me A Work From Home, How To Make Money From Home, Shasmi Beauty, Skin Care Regimen, Independent Beauty Sales Consultant.

Keywords: Mommy Jobs Online, Chicopee , Customer Solutions Tech Support-WORK FROM HOME, Other , Chicopee, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Synthetic Biologist
Description: Synthetic Biologist Position at Employer Boston, MA At DeepBiome, we have a different vision for drug discovery. Digital. Scalable. Automatable. The future of pharma is nothing like the status quo. Company (more...)
Company: DeepBiome Therapeutics, Inc.
Location: Allston
Posted on: 11/19/2018

Ordnance Officer
Description: Ordnance officers are responsible for
Company: US Army
Location: Boston
Posted on: 11/19/2018

Sr Systems Engineer I: NMC Support (Security Clearance required)
Description: Raytheon Intelligence, Information, and Services IIS in Marlborough, MA, is seeking an experienced systems engineer to join our team developing next generation air traffic systems. Raytheon---s Air (more...)
Company: Raytheon
Location: Marlborough
Posted on: 11/19/2018


Warehouse Associate I
Description: Company Overview HD Supply NASDAQ:HDS www.hdsupply.com is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately (more...)
Company: HD Supply
Location: Stoughton
Posted on: 11/19/2018

Senior Principal Systems Assurance Engineer with Security Clearance
Description: Senior Principal System Assurance Engineer System Assurance is a new role within IDS Engineering Quality responsible for assuring products meet their specified requirements, are consistent, complete, (more...)
Company: Raytheon
Location: Andover
Posted on: 11/19/2018

Temp to Perm Inventory/Mail Room Clerk
Description: Job Description SUMMARY:The inventory control clerk receives and counts items in inventory and issues and receives material utilizing an ERP system. He/she unpacks and packs items, stocks them on the (more...)
Company: United electronic Industries, Inc.
Location: Walpole
Posted on: 11/19/2018

Blue Dalia Part Time Server Assistant
Description: At Wegmans, our commitment to customers is simple: Every Day You Get our Best. Customers tell us they choose Wegmans for the helpful
Company: Wegmans Food Markets, Inc.
Location: Natick
Posted on: 11/19/2018

Seasonal Logistics Team Member - Fulfillment
Description: Description: As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say I love Target Our seasonal Fulfillment Team Members help create that experience (more...)
Company: Target Stores
Location: Framingham
Posted on: 11/19/2018

Current College Students - User Support Associate (Part-Time)
Description: Our users mean everything to us. We are looking for someone who can lead the charge to make sure that every person who interacts with WayUp ends up happy. As a user support associate, you will be the
Company: WayUp
Location: Boston
Posted on: 11/19/2018

Awake Overnight Counselor
Description: Job ID 2018-3731Job Location Sharon, Massachusetts, United StatesCategory Direct CareStarting Salary USD 12.17/Hr.Type Regular Full-TimeOverview br br The Awake Overnight Counselor
Company: The Bridge of Central Mass
Location: Sharon
Posted on: 11/19/2018

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Chicopee RSS job feeds