Crisis Worker (LCSW)
Company: ECHN
Location: Springfield
Posted on: April 18, 2024
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Job Description:
NEW HIRE SIGN ON BONUS ELIGIBLE! - $10,000 # POSITION SUMMARY:
This position provides direct and indirect clinical services to all
patients requiring behavioral health intervention presenting in the
Manchester and Rockville General Hospital Emergency Departments.
#Responsible for providing age appropriate assessment and treatment
to a diverse population with multiple needs. Core skills include
crisis triage and assessment, individual and family intervention,
case management, community collaboration, patient/family education,
insurance verification and collaboration and treatment planning and
placement to appropriate level of care. As skill sets permit, may
provide flexible coverage to another service within Behavioral
Health on a short term basis. # EDUCATION/CERTIFICATION: Master#s
Degree and licensure in a Behavioral Health field is required as
Licensed Clinical Social Worker (LCSW) is required or #Licensed
APRN or PhD. Must be trained in PMT and de-escalation techniques,
as prescribed by ECHN, and receive certification within 6 months of
hire into the role.# COMPETENCIES: This position requires strong
clinical skills including a demonstrated strong team orientation.
Strong written as well as verbal communication using the English
language is absolutely essential. Computer competency with basic
knowledge of Microsoft Word and Microsoft Outlook is essential.
Strong knowledge of psychiatric and risk assessment are essential.#
Knowledge of abuse and neglect reporting mandates, duty to warn
mandates, knowledge of community based resources and experience
with Managed Care Organizations are all desirable. Flexibility in
approach so that service specific as well as overall system needs
can be met is critical. Must be able to function effectively and
independently in a work environment where multi tasking is
necessary. Level of care age specific competencies is required.
Must be capable of taking swift and efficient action, including
patient restraint when responding to patient emergency codes.##
ESSENTIAL DUTIES and RESPONSIBILITIES: Disclaimer: Job descriptions
are not intended, nor should they be construed to be, exhaustive
lists of all responsibilities, skills, efforts or working
conditions associated with the job.# They are intended to be
accurate reflections of the principal duties and responsibilities
of this position.# These responsibilities and competencies listed
below may change from time to time. # ######### Job-Specific
Competency 1.##### Actively participates in individual clinical
supervision as evidenced by presenting cases for discussion,
identifying clinical skills areas needing improvement, and openly
accepting feedback from supervisor and peers 2.##### Is aware of
the impact of his/her behavior on peer#s and patient#s behaviors as
evidenced by their ability self assess in individual and/or group
supervision. 3.##### Applies a variety of interventions and
resources to effectively treat a population diverse in age and
diagnosis as evidenced by chart reviews 4.##### Demonstrates
knowledge and respect for cultural differences in respect to the
treatment approach as evidenced through documentation and case
reviews. 5.##### Exhibits up to date knowledge of community
resources and has ability to access resources as appropriate to
meet patient needs, as evidenced by case reviews and chart reviews.
6.##### #Conveys warmth, genuineness#and empathy. Respects the
patient as a whole person with strengths and needs as evidenced
through direct observation and patient feedback. 7.##### Interviews
patients in a timely manner while reviewing all pertinent clinical
information#, contacting appropriate clinical providers and may
include family during interview based on the clinical judgment of
the clinician as evidenced by case and chart reviews 8.#####
Functions as a behavioral health resource to emergency department
staff, patients, families and community resources as evidenced by
direct observation 9.##### Demonstrates flexibility and willingness
to meeting the department#s needs for scheduling and coverage for
the two Emergency Departments as evidenced by direct observation.
10.# Exhibits the ability to multi-task while continuing to move
patients through the system effectively and appropriately meeting
their clinical needs as evidenced through direct observation 11.#
Is conscientious, productive and fulfills responsibilities without
reminders as evidenced by direct observation, and chart audit. 12.#
Exercises good judgment in seeking help#and /or while acting
independently as evidenced by direct observation and individual and
group supervision. 13.# Contacts Managed Care Organizations
negotiating authorization for appropriate level of care and
documents efforts as evidenced by chart reviews 14.# Completes all
requested/required forms, letters and documentation requirements
with accuracy and thoroughness in a timely manner and in accordance
with JCAHO, Managed Care and other standards with which the Program
must comply as evidenced by chart audit. 15.# Effectively uses
psychological and physical management techniques to manage violent
or potentially violent situations consistent with Physical
Management Training (PMT), as evidenced by peer and supervisor
observation. 16.# Participates in Early Response codes and Dr.
Strong codes. #indeed22echn#
Keywords: ECHN, Chicopee , Crisis Worker (LCSW), Other , Springfield, Massachusetts
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