Office Clerk, 6AM Start

Company: Pioneer Cold Logistic Services
Location: Chicopee
Posted on: January 16, 2023

Job Description:

Purpose: The Shipping / Receiving Office Clerk is responsible for all aspects of inbound and outbound loads and providing effective customer service for all internal and external customers / vendors by using excellent, in-depth knowledge of company services and programs as well as communicating effectively with team members in various departments. - Essential Duties and Responsibilities: + Check in drivers for shipments / deliveries and communicate any additional fees + Update the appointment screen in system regarding all transactions + Process payments from drivers (lumping, late, etc.) and issue receipts using Road Sync + Maintain an accurate dock door log and work together with warehouse management regarding door assignments + Communicate any issues with shipments / deliveries to customer service + Hand over paperwork for receipt processing / tags to customer service + Verify receiving and shipments are accurate before release and confirm out all shipments / deliveries + Maintain a clean and organized work area + Perform a variety of other tasks as assigned Education and/or Work Experience Requirements: + High school diploma is preferred + 1 - 3 years of experience as a shipping / receiving clerk or customer service representative + Computer proficiency (MS Office - Word, Excel and Outlook) + Knowledge of commonly-used concepts, practices and procedures within the transportation and customer service field + Relies on instruction and pre-established guidelines to perform the functions of the job Physical Requirements: + Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain + Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling + Hand/eye coordination to operate computer keyboard, tools, and other office equipment + Lifting and/or moving up to 25 pounds + Vision for reading, recording and interpreting information + Speech communication and hearing to maintain communication with employees, customers and drivers Powered by JazzHR

Keywords: Pioneer Cold Logistic Services, Chicopee , Office Clerk, 6AM Start, Other , Chicopee, Massachusetts