Customer Service Rep

Company: Johnson & Hill
Location: Chicopee
Posted on: July 17, 2021

Job Description:

Join a rapidly growing and busy client services team. Here you will manage 100+ existing customer accounts where you will be the main point of contact for their payroll processing. This position has been added due to significant company growth. Start here in this temp-to-hire role and then advance within the organization! Pay range $18-$22 per hour.

In this role, you’ ll handle daily client services functions, such as:

Answer and respond to incoming calls, emails, and faxes
Manage the service needs of the customer through informational assistance, problem solving, assistance with using portal/software, processing entries on their behalf, and overall maintaining the customer relationship

Qualifications:

At least 2 years of recent customer service experience in payroll, retail banking, or similar field
Excellent work history
Experience building long-term relationships with customers
Extreme attention to detail

Keywords: Johnson & Hill, Chicopee , Customer Service Rep, Other , Chicopee, Massachusetts

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