Staff Assistant I

Company: Dow Jones
Location: Chicopee
Posted on: September 9, 2020

Job Description:

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Job Description:

POSITION SUMMARY:

Under minimum supervision, performs specified duties of some diversity related to the departments activities in a Mailroom/Warehouse environment. Involves some independent judgment and a detailed knowledge of the department or company policies. Maintains, records and prepares reports as needed. . Duties may include email and equipment operation. Maintains productivity and quality requirements as related to business unit goals. Receptive to constructive feedback. Ability to work well in a team environment. May be required to support other team functions.

DESCRIPTION OF MAJOR JOB RESPONSIBILITIES:

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• Handles internal/external customer and/or vendor contacts.
  
  
• Creates, imports and downloads files daily for processing of Back Copy and Magazine orders for both WSJ and Barrons. Also processes these orders using UPS or USPS.
  
  
• Creates, imports and downloads files for sending of customer communications utilizing Word and Excel.
  
  
• Works in a Mail Center Environment, packing orders, shipping orders, lifting up to 50 pounds, working power jack and/or manual jack.
  
  
• Processes shipments/outgoing mail using UPS or USPS.
  
  
• Operates inserting equipment
  
  
• Utilizes Word and Excel functions such as mail merge to process workflow
  
  
• Fulfills orders for WSJ Shop and maintains inventory.
  
  
• Operates X-ray equipment to insure safety of all incoming parcels or other mail
  
  
• Maintains copier paper inventory and distributes to building as needed
  
  
• Handles all shredding responsibilities in relation to our Shred it service
  
  
• Operation of manual jack.
  
  
• JIE/Amenity/Student Membership order fulfillment and inventory maintenance.
  
  
• Back Copy Mailbox fulfillment
  
  
• Internal Mail Delivery
  
  POSITION REQUIREMENTS:
  
  
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  • Maintain a professional attitude at all times.
    
    
  • Familiarity with computer software including Microsoft Word and Excel, Google, UPS, USPS
    
    
  • Excellent communication and relationship-building skills are a must.
    
    
  • Position requires ability to sit or stand
    
    Dow Jones , Making Careers Newsworthy
    
    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .
    
    Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com . Please put Reasonable Accommodation" in the subject line.
    
    Business Area: PRINT & ENT SVCS - PRINT SERVICES
    
    Job Category: Office Administration Group
    
    About Us
    
    Since 1882, Dow Jones has been finding new ways to bring information to the worlds top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barrons, MarketWatch and Financial News.
    
    This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
    
    If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.
    
    Req ID: 21518

Keywords: Dow Jones, Chicopee , Staff Assistant I, Other , Chicopee, Massachusetts