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System Support Specialist, Senior
Dow Jones & Company Inc., publisher of The Wall Street
Journal and Barron's, is seeking a Senior Level
Electro Mechanical Technician to join our Production -
Technology Services group based
in Chicopee, MA. This position will perform maintenance and
repair of electronic and electromechanical
systems used to print and package the newspaper. This is a
non-exempt position and encompasses a
35-hour work week, including nights, holidays and weekends.
Diagnose and execute all necessary electronic, electrical and
mechanical repairs or upgrades to
newspaper production and building equipment.
Perform preventative maintenance on equipment that requires
electrical and/or mechanical upkeep.
Identify and resolve problems utilizing structured
troubleshooting methods, techniques and tools for
systems, electromechanical equipment, software applications and
Notify management and customers of systems and network
Provide support for computers, servers, network data
communications systems, custom applications and
Assist with Plate Room pre-press operations as needed.
Two-year degree in an electrical/mechanical discipline, or
equivalent military training, required.
Experience in a production environment working with electronics
and computer applications strongly
Prior practical work experience in the electrical/mechanical
Experience reading schematics, operating test equipment and
troubleshooting complex systems to
component level are essential.
Prior experience with DC to 480 VAC electrical
Must be able to work well under pressure and tight deadlines in
troubleshooting situations. Problem-
solving skills are essential.
Knowledge and experience with desktop PCs, Servers and/or PLC
Excellent communication skills are a must.
Mechanical aptitude a plus.
Dow Jones , Making Careers Newsworthy
All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, protected veteran status, or disability status.
Dow Jones is committed to providing reasonable accommodation for
qualified individuals with disabilities, in our job application
and/or interview process. If you need assistance or accommodation
in completing your application, due to a disability, please reach
out to us at TalentResourceTeam@dowjones.com . Please put
Reasonable Accommodation" in the subject line.
Business Area: PRINT & ENT SVCS - PRINT SERVICES
Job Category: IT Administration/Support Group
Since 1882, Dow Jones has been finding new ways to bring
information to the worlds top business entities. Beginning as a
niche news agency in an obscure Wall Street basement, Dow Jones has
grown to be a worldwide news and information powerhouse, with
prestigious brands including The Wall Street Journal, Dow Jones
Newswires, Factiva, Barrons, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of
accuracy, depth and innovation, enhanced by the wisdom of past
experience and a solid grasp on the future ahead. More than its
individual brands, Dow Jones is a modern gateway to intelligence,
with innovative technology, advanced data feeds, integrated
solutions, expert research, award-winning journalism and
customizable apps and delivery systems to bring the information
that matters most to customers, when and where they need it, every
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Req ID: 19196