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Automated Logic Controls Field Technical Training Instructor

Company: Carrier
Location: Chicopee
Posted on: November 21, 2022

Job Description:

Date Posted:
2022-07-15-07:00
Country:
United States of America
Location:
CAM68: ALC - Mass (Chicopee) 260 Griffith Rd , Chicopee, MA, 01056 USA
Automated Logic Corporation provides innovative building-management solutions that maximize energy efficiency and sustainable building operation while ensuring comfort. Its intuitive products control and monitor building functions such as heating, air conditioning and lighting for commercial office, education, health care, government and data center markets through a global network of independent dealers and North American branch offices. Automated Logic is a part of Carrier Global Corporation, the leading global provider of healthy, safe and sustainable building and cold chain solutions.

The position will include relocation to the Chicopee, MA area.

Technical Trainer (Intermediate Level)

Automated Logic Corporation provides innovative building-management solutions that maximize energy efficiency and sustainable building operation while ensuring comfort. Its intuitive products control and monitor building functions such as heating, air conditioning, and lighting for commercial office, education, health care, government, and data center markets through a global network of independent dealers and North American branch offices. Automated Logic is a part of Carrier Global Corporation, the leading global provider of healthy, safe, and sustainable building and cold chain solutions.

We are building automation systems that make sense! Automated Logic is a total energy solutions provider. For more than 30 years, we have been dedicated to designing easy-to-use building automation systems that provide the highest possible energy efficiency while ensuring occupant comfort. Through our global team of company branches and independently-owned dealers, we offer industry-leading technology with local, on-the-ground service that is hard to beat.

If you are looking for a role that combines your technical skills and passion for customers and thrives in a fast-paced environment, then we have a great opportunity for you. We are seeking a high-energy, self-starter to drive key training initiatives and continue our legacy of innovation.

JOB RESPONSIBILITIES:

Specific responsibilities for this position include:

  • Support and maintain a comprehensive training program that covers entry-level beginners to seasoned field experts.
  • Support System Specialists in completing and progressing through the different levels of the ALC System Specialist certification program.
  • Work collaboratively with ALC factory to identify and prioritize new training classes. Schedule time each quarter to work on training development with the ALC factory. Attend the annual ALC factory training summit and tech update seminars as needed.
  • Keep current with advancements in the Building Automation Systems industry as well as the training field. Participate in industry and professional organizations to learn and incorporate best practices and to develop professionally.
  • Attend ALC factory best-practice training courses in Kennesaw, GA, for new products, and obtain teaching certification for those courses.
  • Collaborate with other ALC field trainers to share knowledge and best practices.
  • Conduct training for employees and customers at branch and customer locations.
  • Maintain a database for tracking class attendees. Verify/ensure field check-out qualifications for ALC employees.
  • Plan, coordinate, schedule, and publish the calendar of training classes at local ALC branches.
  • Create class handouts and documentation as needed.
  • Responsible for class logistics.
  • Ensure training room computers and hardware are up-to-date.
  • Develop a list of training hardware/software needs and provide it to management for inclusion in the annual budget.
  • Manage the financial aspects of training classes.
  • Maintain a professional appearance, and exhibit professional written and verbal communication skills.
  • Complete tasks within expected timelines.


    EDUCATION / CERTIFICATIONS:

    BA/BS degree with 7+ years of related experience

    AA degree or technical certification with 12+ years of related experience

    MA/MS degree with 5+ years of related experience

    EXPERIENCE / QUALIFICATIONS:
    • Minimum 5 years of experience in the HVAC controls industry and the Building Automation Systems market.
    • Demonstrated ability to communicate technical information to a non-technical audience.
    • Effective communication and presentation skills with groups of varying sizes. Must deliver material with professionalism and a clear, decisive message.
    • Excellent understanding of Building Automation Systems, including strong working knowledge of Automated Logic hardware and software. Experience in other Building Automation Systems (like Carrier & OEM) is a plus.
    • Excellent understanding of the operation and control of mechanical equipment and their control sequences.
    • Computer and networking skills to properly maintain a service laptop, including experience in the commissioning of Ethernet and ARC Net communications.
    • Experience in dealing with a large and diverse number of simultaneous challenges, requiring knowledge of many different disciplines.
    • Basic experience with Microsoft Office, including Outlook, Word, PowerPoint, Excel, and other Windows products.
    • Exceptional customer service skills.
    • Travel requirements: 25%, including air and overnight travel.


      Carrier Corporation is An Equal Opportunity/A

      Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

      Job Applicant's Privacy Notice:

      Click on this link to read the Job Applicant's Privacy Notice

      COVID-19 vaccines will be required for all newly hired Carrier U.S. Salaried employees.

Keywords: Carrier, Chicopee , Automated Logic Controls Field Technical Training Instructor, IT / Software / Systems , Chicopee, Massachusetts

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