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Customer Service Rep

Company: Ed Jacobs Companies
Location: Chicopee
Posted on: February 3, 2020

Job Description:

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Job functions: Open and maintain customer accounts by recording account information. Manage large amounts of incoming calls. Generate sales leads. Identify and assess customers needs to achieve satisfaction. Go the extra mile to engage customers. Requirements: Proven customer support experience Familiar with CRM systems and practices High school diploma or equivalent; college degree preferred

Keywords: Ed Jacobs Companies, Chicopee , Customer Service Rep, Hospitality & Tourism , Chicopee, Massachusetts

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