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Inbound Customer Service

Company: Mommy Jobs Online
Location: Chicopee
Posted on: September 1, 2019

Job Description:

Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the week. Becoming a Home Agent offers the comfort and flexibility of working from home with the benefits and security of a well-established company. -Greet inbound callers in a courteous, friendly, and professional manner while keying their product orders into our computer system. -Listen attentively to customer needs/concerns and answer all customer questions. -Stay informed about company offerings and procedures. -Perform other duties as assigned. -Uphold high safety standards. -Great Incentives, Paid Training, Add-On Sales Program, Attendance Incentives, Bonus Pay Program -Up to 40% Off Company Merchandise. Able to attend on-line training Monday through Friday for first two weeks of employment on either 1st or 2nd shift. -Intermediate computer skills. -Strong technical aptitude on computer. -The ability to quickly navigate through multiple systems while maintaining an upbeat conversation with customers. -Courteous with a strong customer service orientation. -Dependable with attention to detail. -Strong communication skills. -Must be able to adapt to changes quickly and think conceptually. -Solid problem-solving skills. -Have a distraction free, ergonomically-sound work environment. -Meet all equipment/internet connectivity requirements. -Previous call center or customer service experience is preferred but not necessary. Pay is $10 to $30 per hour. To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLbrittany on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Chicopee , Inbound Customer Service, Hospitality & Tourism , Chicopee, Massachusetts

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