ChicopeeRecruiter Since 2001
the smart solution for Chicopee jobs

Virtual Customer Service

Company: Mommy Jobs Online
Location: Chicopee
Posted on: July 13, 2019

Job Description:

Mommy Jobs Online (mommyjobsonline.com) is seeking Customer Service Agents for our virtual customer service team in the USA! The hours of this position vary between 6:30 AM- 7:00 PM Key Job Duties: Service customers seeking assistance with post-order issues such as returns, replacements, refunds, delivery status and back order inquiries, problem resolution, and any other issues that may arise from the order fulfillment process. Meet customer satisfaction, efficiency metrics and issue resolution targets, exceeding customer expectations, building customer loyalty and taking advantage of sales opportunities when appropriate. Project a professional company image through phone and email interactions. Recognize, document and alert supervisors of trends in customer calls. Uphold high customer service standards. Perform other job-related duties and responsibilities as may be assigned to you from time to time by the Company and/or your supervisor or manager i.e. process calls or emails to service customers when call demand dictates. Requirements: Excellent communication and relationship building skills Passion for helping customers Desire to make Customer Service a career Service experience, preferably in a call center A successful track record working in a high volume environment Strong desire to be part of a team achieving personal and company financial goals Able to solve problems by thinking analytically and creatively Familiar with the latest e-commerce trends Regular and reliable attendance is an essential function of this position Essential Job Functions: Computer equipment provided. You must provide a workspace that is free from noise or distraction Ability to maintain the required internet speed of at least 25 Mbps(download) and 5 (upload) to support voice traffic and HTTPS web traffic using a hard-wired Ethernet internet connection (no WiFi) Ability to use a computer keyboard and computer screen. Ability to use a telephone headset and telephone system. Ability to handle and solve all types of customer service issues via phone and/or email. Ability to alternate sitting and standing throughout an 8 hour period, and sometimes longer. Offers for this position will be contingent on successful completion of a background check, including criminal history and drug screening. Pay: $15.65 per hour To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLAMY when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Chicopee , Virtual Customer Service, Hospitality & Tourism , Chicopee, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Grubhub Food Delivery Driver - Earn BIG!
Description: Grubhub, the nation's leading online and mobile food ordering company, is looking for delivery drivers to deliver food from popular local restaurants. It's quick and easy to EARN BIG -- br Why Partner (more...)
Company: Grubhub
Location: Norwood
Posted on: 07/24/2019

Multi-Unit Team Leader
Description: Are you a passionate people leader, capable of managing multiple offices Do you want to work for six months of the year, and have the remainder of the year free to pursue other interests H R Block is (more...)
Company: H&R BLOCK
Location: Everett
Posted on: 07/24/2019

Cashier
Description: WHO WE AREPR Management Corp. knows there s only one way to become New England s best restaurant organization: a passion for being the very best. We re the region s leading franchisee of Panera Bread, (more...)
Company: Panera Bread (PR Management Corp)
Location: Westwood
Posted on: 07/24/2019


CUSTOMER SERVICE REPRESENTATIVE --- Flexible Scheduling
Description: Salem, MAID: 2019-2838Updated Date: Department: Customer Service RepresentativeType: Schedule: Day, Evening Weekend Shifts - M-F, SWage Description: Base Hourly CWE Bonus: Education: High School Diploma/GEDMin. (more...)
Company: OnBrand24
Location: Salem
Posted on: 07/24/2019

Grubhub Food Delivery Driver - Earn BIG!
Description: Grubhub, the nation's leading online and mobile food ordering company, is looking for delivery drivers to deliver food from popular local restaurants. It's quick and easy to EARN BIG -- Why Partner (more...)
Company: Grubhub
Location: Walpole
Posted on: 07/24/2019

Grubhub Food Delivery Driver - Earn BIG!
Description: Grubhub, the nation's leading online and mobile food ordering company, is looking for delivery drivers to deliver food from popular local restaurants. It's quick and easy to EARN BIG -- Why Partner (more...)
Company: Grubhub
Location: Foxboro
Posted on: 07/24/2019

Infant/Toddler Program Teacher
Description: Description: br KinderCare Education is the nation's leader in early childhood education. We nourish curiosity through purposeful experiences to create a future full of lifelong learners. From our National (more...)
Company: KinderCare Education
Location: Framingham
Posted on: 07/24/2019

Grubhub Food Delivery Driver - Earn BIG!
Description: br br br Grubhub, the nation's leading online and mobile food ordering company, is looking for delivery drivers to deliver food from popular local restaurants. It's quick and easy to EARN BIG (more...)
Company: GrubHub
Location: Sharon
Posted on: 07/24/2019

Warehouse Team Member
Description: br Warehouse Team Member br br br Job ID: 190021153 - Milford, MA br br br br Amazon Warehouse Team Member Seasonal, Part-Time hours br br br br Location br br Milford, (more...)
Company: Amazon
Location: Medfield
Posted on: 07/24/2019

Grubhub Food Delivery Driver - Earn BIG!
Description: Grubhub, the nation's leading online and mobile food ordering company, is looking for delivery drivers to deliver food from popular local restaurants. It's quick and easy to EARN BIG -- Why Partner (more...)
Company: Grubhub
Location: Norfolk
Posted on: 07/24/2019

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Chicopee RSS job feeds