Assistant Guest Service Manager

Company: The Fresh Market
Location: Westport
Posted on: April 18, 2024

Job Description:

The Fresh Market & You:Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission.Our added benefits for joining The Fresh Market team

• Team Member discount of 30%Early Earn Wage Access (You can access up to 50% (max $500) of your earned wages on-demand per pay period)401K contribution and company matchFinancial Wellness Program
  • Personal time off and additional time off purchase plans are availableMedical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and familyDiscounts on pet insurance, daycare, event tickets, and many more.About the Position:As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest has the last store experience, to provide excellent service and deliver results.The pay range for this position is $19.68 - $29.52 per hour.What You'll Do:With the Guest Service Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.Responsible for front-end and cash office procedures and controls, including management of cash, key, and the safeManage front end guest flow to achieve operational success and an excellent shopping experience every timeDirect the guest service team, as scheduled, to maintain sanitation and cleanliness at the front end and the guest restroomsManaging order guides/ordering deadlines/reducing shrink/damageEngage, motivate, coach, and train team members "on-the-job" as well as through The Fresh Market's internal training platform to provide excellent guest service in a safe and secure mannerAvailability:This position requires the willingness to work a flexible schedule, including weekends, days, evenings, and holidays.Qualifications:At a minimum, what you will need3 plus years of experience in a guest service role1 plus years of leadership experienceWorking knowledge of Microsoft OfficeMust be at least 18 years of ageWe are proud to be an Equal Opportunity Employer:The Fresh Market is a proud, equal-opportunity employer that is committed to creating a diverse, equitable, and inclusive workplace.Reasonable Accommodation: Consistent with applicable laws, The Fresh Market will provide reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to The Fresh Market. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.The statements in this job posting describe the general nature and level of work expected in this role but are not all inclusive. The Fresh Market looks forward to talking with interested candidates to share additional details about the applicable responsibilities, duties and skills required

Keywords: The Fresh Market, Chicopee , Assistant Guest Service Manager, Hospitality & Tourism , Westport, Massachusetts