Showroom Manager - Boston

Company: Vrai & Oro, LLC
Location: Boston
Posted on: May 24, 2025

Job Description:

VRAI is one of the fastest-growing digital-first direct-to-consumer brands. Modernizing diamond jewelry through the exclusive use of sustainably created diamonds, VRAI has innovation, craftsmanship, and sustainability at the core of its products and values. An honoree of Fast Co. Innovation Award in retail design, and a global business, VRAI has locations in Los Angeles, San Francisco, NY, Shanghai, Chicago, London, Madrid, and Copenhagen, with more locations on the horizon.We're excited to be looking for a seasoned Store Manager to join our growing team. You'll be a trusted advisor in the customer journey and play an integral part in growing the in-person shopping experience at VRAI.You'll be a great fit for this role if you thrive on building strong customer relationships and creating a memorable experience for life's special milestones while developing a team of jewelry sales specialists. You love selling, coaching, and diamonds that are created sustainably, are reasonably tech-savvy, and are excited to join a nimble team to in turn, help grow the VRAI brand.Responsibilities

• Execute all store operations: opening/closing, inventory, merchandising, staffing, and security.
• Drive performance through reporting, sales tracking, and collaboration with VRAI leadership on hiring, training, and team development.
• Lead by example in sales strategy: manage pipeline, nurture leads, close deals, and use clienteling to boost revenue.
• Deliver personalized diamond consultations and follow up to close sales, providing expert guidance on products and policies.
• Partner on marketing initiatives, product launches, in-store events, and influencer/press activations.Requirements
  • Diamond expertise required; Certified Gemologist preferred.
  • 4+ years management in luxury retail; strong sales track record in high-volume settings.
  • Tech-savvy: Shopify POS, CRM, GSuite, appointment scheduling, video conferencing.
  • Self-motivated, organized, adaptable; thrives in dynamic start-up environments.
  • Boston-based, weekend availability required.Salary Range: 85000 - 95000 USD / yearVRAI provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. Additional perks such as employee discounts are also available.VRAI is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor under federal, state or local law.
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