Senior Manager, Service Center 1
Company: XPO
Location: Chicopee
Posted on: May 28, 2023
Job Description:
Solutions driven success. XPO is a top ten global provider of
transportation services, with a highly integrated network of
people, technology and physical assets. At XPO Logistics, we look
for employees who like a challenge and can communicate effectively
in all situations. We want to leverage your skills and years of
experience to drive positive results while ensuring a bright future
for yourself and XPO. If you're looking for a growth opportunity,
join us at XPO. As the Senior Manager, Service Center 1, you'll be
recruiting, selecting, training and supervising employees, while
maximizing employee engagement and maintaining clear communication
on every level. We believe that a positive work environment creates
happy employees, encouraging them to be more dedicated, empowered,
and productive. If you're looking for a growth opportunity, join us
at XPO. Pay, benefits and more. We are eager to attract the best,
so we offer competitive compensation and a generous benefits
package, including full health insurance (medical, dental and
vision), 401(k), life insurance, disability, and the opportunity to
participate in a company incentive plan. What you'll do on a
typical day:
- Supervise all employees reporting to the Service Center,
including tracking and auditing employees' hours, handling payroll
issues and personnel changes, administering corrective action and
monitoring the coaching, training, and development of your
staff
- Plan the daily manpower needs to ensure freight is delivered
and picked up in a timely manner
- Provide clear and frequent information to all employees about
Service Center productivity and company policies and
procedures
- Research, monitor, and implement all opportunities to cut costs
and improve efficiencies; maintain clean and safe working
conditions of the facility and equipment
- Comply with all applicable laws/regulations, as well as all
company policies/procedures
- Route proper documentation and oversee procedure control for
hazardous material shipments
- Identify opportunities for improvement and execute action plans
to increase efficiencies What you need to succeed at XPO: At a
minimum, you'll need:
- 5 years of supervisory experience
- Thorough knowledge of and experience with the
Less-than-Truckload (LTL) industry, transportation rules and
regulations, OSHA standards, hazardous materials regulations, NMFC
and Tariff rules, and company policies and procedures
- Experience with Microsoft Office
- A valid driver's license
- Availability to work a variety of shifts, including days,
evenings, nights, and weekends; travel as neededIt'd be great if
you also have:
- Bachelor's degree, 4 years of related work experience or
equivalent military experience
- Experience with process improvement and the use of Lean and/or
Six Sigma
- Forklift experience
- Demonstrated ability to multitask and prioritize work with
excellent organizational skills
- Experience in an LTL environment
- Solid analytical skills
- Exceptional leadership, communication, presentation, and
administrative skills This job requires the ability to:
- Lift up to 50 lbs. frequently and greater than 75 lbs.
occasionally
- Reach (including above your head), bend, climb, push, pull,
twist, squat and kneel
- Walk and stand for extended periods of time on a loading dock
that is not climate-controlled and may be slippery
- Work outdoors in inclement weatherBe part of something big. We
are proud to be an Equal Opportunity/Affirmative Action employer.
Qualified applicants will receive consideration for employment
without regard to race, sex, disability, veteran or other protected
status. All applicants who receive a conditional offer of
employment may be required to take and pass a pre-employment drug
test.
The above statements are not an exhaustive list of all required
responsibilities, duties and skills for this job
classification.
Review XPO's candidate privacy statement here.
Keywords: XPO, Chicopee , Senior Manager, Service Center 1, Executive , Chicopee, Massachusetts
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