Call Center Representative - Bilingual (English - Spanish)
Company: A.R. Mazzotta
Location: New Haven
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Call Center Representative –
Bilingual (English/Spanish) Location: New Haven County Schedule:
Variable shifts between 7am–8pm, Monday–Saturday Are you looking to
join a team where your communication skills and compassion make a
real difference? We’re hiring Bilingual Call Center Representatives
(English/Spanish required) to be the first point of contact for
patients and families in a fast-paced healthcare setting. These
contract to hire openings offer $22.30 per hour. What You’ll Do:
Answer and triage high-volume incoming calls with professionalism
and empathy Schedule new and existing patient appointments
accurately Collect and update patient demographic and insurance
information Direct calls to the right departments and providers
Deliver excellent customer service with every interaction What
We’re Looking For: Bilingual in English & Spanish (required) High
School diploma or GED (Associate’s degree preferred) 1–2 years’
experience in a high-volume medical call center (strongly
preferred) Strong phone etiquette and ability to multitask in a
busy environment Exceptional organizational and communication
skills Tech-savvy with appointment scheduling systems and data
entry Ready to bring your customer service skills to a
mission-driven healthcare team? Apply today for immediate
consideration! A.R. Mazzotta is an equal opportunity employer. It
is the policy of A.R. Mazzotta to employ, recruit, hire, train and
promote individuals without regard to race, color, religious creed,
sex, national origin, age, marital status, present or past history
of mental disability, intellectual disability, learning disability,
or physical disability, religion, political affiliation or belief,
pregnancy, ancestry, veteran status, sexual orientation, gender
identity or expression or any other status protected by federal,
state, or local laws.
Keywords: A.R. Mazzotta, Chicopee , Call Center Representative - Bilingual (English - Spanish), Customer Service & Call Center , New Haven, Massachusetts
