Automotive Lead Technician
Company: FastLap Group, LLC
Location: Woburn
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Hogan Tire & Auto in Woburn is
seeking an Automotive Lead Technician . Company Overview: At Hogan
Tire & Auto in Woburn we are redefining the tire and automotive
service experience through a technology-forward approach,
prioritizing customer satisfaction and workforce engagement. We are
committed to fostering a culture where our teammates drive the
highest levels of customer satisfaction. Opportunity: Join a
customer and workforce-centric company that is dedicated to
excellence in automotive service. Your expertise, leadership, and
commitment to excellence will drive our success and uphold our
reputation as a leader in the automotive service industry. Position
Overview: As an Automotive Lead Technician . at Hogan Tire & Auto
in Woburn you hold a pivotal position in upholding our commitment
to excellence in automotive service. Your role extends beyond
technical prowess and professionalism to encompass a deep
dedication to providing the highest levels of customer service,
guiding customers through informed vehicle repair decisions with
transparency and clarity. Your expertise in vehicle repair,
combined with a firm grasp of productivity standards sets the
standard for operational efficiency and customer satisfaction. Key
Responsibilities: Demonstrate mastery in automotive service repair,
ensuring that vehicles are repaired to meet manufacturer
specifications and company's standards of quality and customer
experience. Provide exceptional customer service by engaging with
customers in a transparent and informative manner, guiding them
through service decisions with clarity and professionalism. Embrace
and uphold productivity standards based on flag hour principles,
maximizing efficiency without compromising on quality. Mentor
junior technicians, sharing knowledge and expertise to support
their growth and development within the operation. Collaborate with
the service team to streamline operations and ensure the seamless
delivery of automotive services that exceed customer expectations.
Maintain awareness of evolving vehicle technologies and industry
developments Qualifications: Manufacturer-trained and/or ASE
Certified with a proven record of accomplishment of excellence in
vehicle repair and customer service. Proficient in productivity
standards based on flag hour principles, with a focus on
operational efficiency while maintaining high-quality standards.
Effective communication skills and the ability to convey complex
technical information to customers clearly and understandably.
Demonstrated leadership abilities and a commitment to mentoring and
developing apprentice and junior technicians. Dedication to
upholding the company's standards of excellence in automotive
service and customer experience. Benefits: We Offer Weekly Payroll
Retirement Services of 401(k) or Roth Medica, Dental and Vision
insurance options Employer Paid Life Insurance Plan up to $50,000
Employee, Dependent and Supplemental Insurance Accrual of Paid Time
Off in first year and Paid Holidays Employee Assistance Program
Employment Eligibility: A Formal Application for Employment and
Background Screening Authorization is required. Applicants must
hold a current and valid driver’s license. If hired, a Form I-9
Employment Eligibility Verification must be completed at the start
of employment. Temporary work authorization or the need for
sponsorship may disqualify you from employment. Li - onsite
Keywords: FastLap Group, LLC, Chicopee , Automotive Lead Technician, Construction - Building Trades , Woburn, Massachusetts
