Office Clerk - 6AM Start

Company: Pioneer Cold Logistic Services
Location: Chicopee
Posted on: May 28, 2023

Job Description:

PurposeThe Shipping / Receiving Office Clerk is responsible for all aspects of inbound and outbound loads and providing effective customer service for all internal and external customers / vendors by using excellent, in-depth knowledge of company services and programs as well as communicating effectively with team members in various departments. - Essential Duties and Responsibilities

• Check in drivers for shipments / deliveries and communicate any additional fees
• Update the appointment screen in system regarding all transactions
• Process payments from drivers (lumping, late, etc.) and issue receipts using Road Sync
• Maintain an accurate dock door log and work together with warehouse management regarding door assignments
• Communicate any issues with shipments / deliveries to customer service
• Hand over paperwork for receipt processing / tags to customer service
• Verify receiving and shipments are accurate before release and confirm out all shipments / deliveries
• Maintain a clean and organized work area
• Perform a variety of other tasks as assignedEducation and/or Work Experience Requirements
  • High school diploma is preferred
  • 1 - 3 years of experience as a shipping / receiving clerk or customer service representative
  • Computer proficiency (MS Office - Word, Excel and Outlook)
  • Knowledge of commonly-used concepts, practices and procedures within the transportation and customer service field
  • Relies on instruction and pre-established guidelines to perform the functions of the job Physical Requirements
    • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain
    • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling
    • Hand/eye coordination to operate computer keyboard, tools, and other office equipment
    • Lifting and/or moving up to 25 pounds
    • Vision for reading, recording and interpreting information
    • Speech communication and hearing to maintain communication with employees, customers and driversPowered by JazzHR

Keywords: Pioneer Cold Logistic Services, Chicopee , Office Clerk - 6AM Start, Administration, Clerical , Chicopee, Massachusetts