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Office Clerk, Shipping and Receiving

Company: Pioneer Cold Logistic Services
Location: Chicopee
Posted on: May 8, 2022

Job Description:

Job DescriptionPurpose: The Shipping / Receiving Clerk is responsible for all aspects of inbound and outbound loads and providing effective customer service for all internal and external customers / vendors by using excellent, in-depth knowledge of company services and programs as well as communicating effectively with team members in various departments. Essential Duties and Responsibilities:

  • Check in drivers for shipments / deliveries and communicate any additional fees
  • Update the appointment screen in system regarding all transactions
  • Process payments from drivers (lumping, late, etc.) and issue receipts using Road Sync
  • Maintain an accurate dock door log and work together with warehouse management regarding door assignments
  • Communicate any issues with shipments / deliveries to customer service
  • Hand over paperwork for receipt processing / tags to customer service
  • Verify receiving and shipments are accurate before release and confirm out all shipments / deliveries
  • Maintain a clean and organized work area
  • Perform a variety of other tasks as assignedEducation and/or Work Experience Requirements:
    • High school diploma is preferred
    • 1 - 3 years of experience as a shipping / receiving clerk or customer service representative
    • Computer proficiency (MS Office – Word, Excel and Outlook)
    • Knowledge of commonly-used concepts, practices and procedures within the transportation and customer service field
    • Relies on instruction and pre-established guidelines to perform the functions of the job Physical Requirements:
      • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain
      • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling
      • Hand/eye coordination to operate computer keyboard, tools, and other office equipment
      • Lifting and/or moving up to 25 pounds
      • Vision for reading, recording and interpreting information
      • Speech communication and hearing to maintain communication with employees, customers and driversPowered by JazzHRKzZF03ShYC

Keywords: Pioneer Cold Logistic Services, Chicopee , Office Clerk, Shipping and Receiving, Administration, Clerical , Chicopee, Massachusetts

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