Collections Specialist

Company: ALLIED WASTE SERVICES OF MASSACHUSETTS, LLC
Location: Chicopee
Posted on: April 8, 2021

Job Description:

Republic Services is an industry leader in U.S. recycling and non-hazardous solid waste disposal. Through our subsidiaries, Republic's collection operations, transfer stations, recycling processing centers, landfills and environmental services provide effective solutions to make recycling and waste disposal effortless for our 14 million customers nationwide. Our 36,000 employees working in 41 states and Puerto Rico are committed to providing a superior customer experience while helping ensure a cleaner, safer and healthier world for future generations. Why Work with UsAt Republic Services, we strive to create a workplace that is meaningful and rewarding at every level of our organization. Our employees thrive in an atmosphere where safety is revered, and each person can be a compassionate steward of our environment. We hire the best people to make Republic a great place to work. We are focused on attracting talented individuals across professions who are as committed to serving customers and the planet as we are. We're proud to be recognized on Barron's 100 Most Sustainable Companies, Forbes World's Most Innovative Companies, Forbes Best Employers for Women, Forbes Best Large Employers and Ethisphere's World's Most Ethical Companies lists. Republic is also the only company in our industry that is a certified Great Place to Work.POSITION SUMMARY: With general direction, and working within established guidelines, the Credit Specialist is primarily responsible for evaluating and assessing the credit worthiness of prospective customers. This position is also responsible for monitoring the credit exposure of existing customers, and where applicable, recommending changes in credit limits.PRINCIPAL RESPONSIBILITIES:Through a standard systematic credit evaluation, assesses the risk of extending credit to new and existing customers.Within predetermined levels of authority, approves or recommends approval (or disapproval) of credit for new or existing customers.Identifies when criteria for requiring a customer deposit exist, and collects the deposit payment from the customer for new and existing accounts.In accordance with guidelines in the Credit Evaluation Policy, approves (or recommends) the assignment of credit limits or credit limit increases based on the credit worthiness of prospective or existing customers.Identifies unrecovered write offs for returning customers and maintains timely communication with internal departments to ensure collection prior to account reinstatement.Following standard credit evaluation processes, determines when a deposit and/or advance payments are required for higher risk customers.Ensures all documentation supporting the decision to extend credit is included in the customer's records.Reviews, and when necessary, updates the collection strategy assigned to new and existing accounts to ensure the appropriate collection events take place.Ascertains and links related customer accounts in the credit and collections system.Monitors the existing customer account portfolio to identify and assess the cumulative credit exposure for linked accounts. Also, analyzes and evaluates any indicators of customer specific financial deterioration.Communicates and interacts with Sales and other internal departments to obtain additional information when needed and to discuss the rationale and appropriateness of credit decisions.Performs minimal data entry into the Company's credit and collections systems.Documents actions taken on the customer's account for full transparency.Performs other job-related duties as assigned or apparentQUALIFICATIONS:High school diploma or G.E.D.1 year of data entry experience.1 year of credit, collections, billing, or related experience dealing directly with customers.Rewarding Compensation and BenefitsEligible employees can elect to participate in:--- Comprehensive medical benefits coverage, dental plans and vision coverage.--- Health care and dependent care spending accounts.--- Short- and long-term disability.--- Life insurance and accidental death & dismemberment insurance.--- Employee and Family Assistance Program (EAP).--- Employee discount programs.--- 401(k) plan with a generous company match.--- Employee Stock Purchase Plan (ESPP).The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

Keywords: ALLIED WASTE SERVICES OF MASSACHUSETTS, LLC, Chicopee , Collections Specialist, Accounting, Auditing , Chicopee, Massachusetts